What personal information is collected?
Certain cookies contain personal information - for example, if you click to 'remember me' when logging in, a cookie will store your username. Most cookies will not collect information that identifies you and will instead collect more general information such as how users arrive at and use our websites, or a user's general location.
What sort of cookies do our websites use?
Generally, our cookies perform up to four different functions:
- Essential cookies
Some cookies are essential for the operation of our website. For example, some cookies allow us to identify subscribers and ensure they can access the subscription only pages. If a subscriber opts to disable these cookies, the user will not be able to access all of the content that a subscription entitles them to.
- Performance cookies
We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high-quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or website services that we think will be of interest to you based on your usage of the website.
- Functionality cookies
We use functionality cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing your username every time you access one of the websites, and recall your customisation preferences, such as which regional edition of the website you want to see when you log in.
- Behaviourally targeted advertising cookies
- Google analytics
Google analytics help pages
If you want to opt-out of Google Analytics you can download and install the add-on for your web browser. For more information, click here: https://tools.google.com/dlpage/gaoptout?hl=en.
- Google AdWords – We use Google AdWords to measure the pages that you visit on our website, as well as basic metrics including the number and nature of page URLs viewed. We also measure the amount of time spent on each page. This information is then used to show targeted banner ads to visitors via the Google Display Network and to customize search ads found in Google’s Search Engines Result Page.
- All this information is gathered by Google’s Remarketing Tag and is therefore anonymized and aggregated by Google before we can use it for remarketing purposes.
Active Campaign – We use Active Campaign to collect information about the users who are interacting with our website. The information is mapped to the email address that you provide to us, and it helps us to understand how you are navigating the website, such as the pages you visit. This personal data combined with website usage insights allows us to deliver personalised messages that are relevant to you.
- A/B Tasty – We use A/B Tasty to serve our website visitors with slightly different variations of a webpage to analyse how these variances impact the user journey. This process will apply a cookie to your device. The overall objective of using A/B Tasty is to continuously improve our website content to provide you with the best experience possible.
How to delete and block cookies
Cookies help you to get the most out of our websites. However, if you do wish to disable our cookies then please follow the instructions below.
Please remember that if you do choose to disable cookies, you may find that certain sections of our websites do not work properly.
You can easily remove any cookies that have been created in the cookied folder of your browser. For example, if you are on a Windows machine, here are the steps on how to use Windows Explorer to erase cookie files:
- Click on 'Windows Explorer'
- Select the 'Search' button on the tool bar
- Enter “cookie” into the search box field for 'Folders and Files'
- Choose 'My Computer' in the 'Look In' drop down menu
- Click on 'Search Now'
- Select and open the folders that are retrieved
- Click to highlight any cookie file
- Click the 'Delete' key to erase the cookie file
If you do not have Windows Explorer, click the 'help' function on your 'start' button and enter 'cookies' to search for information on how to locate the folder. Further information can be found at the links below:
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari
You can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies initially. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our websites.
If you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences.